At TransportKart.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal information.
Personal Information: When you register on our site, place an order, subscribe to our newsletter, or fill out a form, we collect personal information such as your name, email address, phone number, whatsapp number, and payment details.
Non-Personal Information: We may also collect non-personal information, such as browser type, operating system, and the pages you visit on our site. This information helps us understand how users interact with our site and improve our services.
Direct Collection: We collect information directly from you when you provide it to us through forms and other interactions on our site.
Automatic Collection: We collect certain information automatically as you navigate our site. This includes your IP address, browsing behaviour, and usage patterns.
Third-Party Sources: We may receive information about you from third-party services like social media platforms if you link your account with us.
Order Processing: We use your information to process and fulfill your orders, including shipping and billing purposes.
Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
Personalization: We use information to personalize your experience on our website, tailoring content and offerings to your preferences.
Marketing Communications: We may use your information to send you promotional emails, newsletters, or other communications. You can opt-out of these communications at any time.
Consent: We process your personal information based on your consent, which you provide when you engage with our site and services.
Contractual Obligations: Processing is necessary to fulfill our contractual obligations to you, such as processing orders and providing customer support.
Legitimate Interests: We may process your information for legitimate interests, such as improving our services, preventing fraud, and securing our network.
Retention Period: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Deletion of Data: Once the retention period has expired, we will delete or anonymize your information unless a longer retention period is required by law.
Security Measures: We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers.
Access Control: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
Data Breaches: In the event of a data breach, we will notify you and relevant authorities as required by law and will take appropriate steps to mitigate the impact.
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering orders. These providers are bound by contractual obligations to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities, such as a court or government agency.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the business transaction.
External Websites: Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices.
Third-Party Integrations: We may integrate with third-party services (such as social media platforms) that may collect information about you when you interact with them on our site.
Use of Cookies: We use cookies to enhance your experience on our site, including remembering your preferences and analyzing site traffic.
Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Access: You have the right to access the personal information we hold about you and to request a copy of it.
Rectification: If any of the information we hold about you is inaccurate or incomplete, you have the right to request its correction.
Erasure: You can request the deletion of your personal information under certain conditions, such as when it is no longer needed for the purposes it was collected.
Objection: You have the right to object to the processing of your personal information for direct marketing purposes or where we rely on legitimate interests.
Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you, under certain conditions.
Age Restriction: Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children.
Parental Consent: If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.
Global Operations: TransportKart.com operates globally, and your personal information may be transferred to, and processed in, countries outside of your home country.
Data Protection Standards: When we transfer your information to other countries, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or Privacy Shield frameworks.
Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Last Updated" date.
Notification of Changes: If we make significant changes to this policy, we will notify you via email or a notice on our website before the changes take effect.
Technical Safeguards: We use industry-standard security measures, such as encryption, to protect your data during transmission and storage.
Organizational Safeguards: We have policies and procedures in place to ensure that your information is handled securely and only for its intended purposes.
Third-Party Advertising: We may use third-party advertising companies to serve ads on our site. These companies may use cookies and other tracking technologies to collect information about your online activities.
Analytics Services: We use analytics services, such as Google Analytics, to understand how our site is used and to improve our services. These services may collect information about your use of our website and report it to us in aggregate form.
Email Marketing: If you subscribe to our newsletter or promotional emails, we may use your email address to send you information about our products, services, and offers. You can unsubscribe from these emails at any time by following the instructions in the email.
SMS / WhatsApp Marketing: With your consent, we may send you promotional messages via SMS. Standard message and data rates may apply, and you can opt-out by replying "STOP" to any message.
Personalized Offers: We may use your browsing history, purchase history, and other information to tailor offers and promotions to your interests
Public Areas: Our website may allow you to submit content, such as reviews, comments, or photos, to public areas of the site. This content may be visible to other users and the general public.
Content Removal: We reserve the right to remove any user-generated content that violates our terms of service or is deemed inappropriate.
Request Process: To exercise your rights, such as accessing or deleting your personal information, you can submit a request through our contact form or by emailing us at connect@transportkart.com.
Verification: We may require you to verify your identity before processing your request to ensure that your personal information is protected.
Response Time: We will respond to your request within 30 days of receiving it. If we are unable to fulfill your request within this timeframe, we will inform you of the reason for the delay.
1. All services purchased through TransportKART are final and non-returnable.
2. Once payment is made, users cannot buy back or exchange services.
3. No refunds will be issued under any circumstances after a purchase is completed.
4. Users agree that all sales are final and non-refundable.
5. Changes or modifications to services are not permitted once purchased.
6. TransportKART does not provide refunds for unused or partially used services.
7. Users are responsible for reviewing service details before making a payment.
9. Any issues or changes in personal circumstances will not warrant a refund.
10.This policy applies to all services and transactions made with TransportKART.
11.By purchasing services, users accept this no-refund and no-buyback policy.
Privacy Concerns: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at connect@transportkart.com.
Applicable Law: This Privacy Policy and any disputes related to it or our data practices are governed by the laws of India, without regard to its conflict of laws principles.
Dispute Resolution: Any disputes arising under this Privacy Policy will be resolved through binding arbitration in accordance with the rules with arbitration taking place in Ghaziabad Jurisdiction.
Last Updated: 21-08-2024